// CONTACT · IRONWOOD TRADE LIMITED
Write to the studio, not to a queue
IRONWOOD TRADE LIMITED answers every message within two business hours during US working hours. Tell us what you need and the person who replies will be someone who can open your order and check the shelf.
// REACH IRONWOOD TRADE LIMITED
Where to find IRONWOOD TRADE LIMITED
The studio is open for correspondence Monday to Friday, 9 am to 6 pm Eastern.
Phone
Registered studio
287 Birmingham Road BROMSGROVE B61 0DD United Kingdom
Operating company
IRONWOOD TRADE LIMITED
Coverage
All 50 states, plus PO boxes and APO/FPO addresses where the carrier allows it
// BEFORE YOU WRITE
The three questions we get most
"Where is my parcel?"
Send your order number and we will open the carrier trace straight away. IRONWOOD TRADE LIMITED does not ask you to wait for the carrier to update before contacting us — that is our job, not yours.
"Is this in stock in my size?"
Write with the item name and your usual size. We check the physical shelf, not the database, because stock counts on the website can be a day behind a busy weekend.
"I want to sell my product here."
Send your catalog, the materials you use and where you ship from. IRONWOOD TRADE LIMITED replies with the current listing fee and the review steps, and a decision on your application normally arrives within 48 hours of the documents being complete, plus two to three days more if the product needs bench testing.
Prefer to browse first?
The catalog lists price, measured details, delivery window and return terms before you commit to anything. IRONWOOD TRADE LIMITED is happy to answer questions before or after an order.